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Lu Abel:

You might have run into some of the poorer specimens, I cannot say, but for whatever it might be worth, consider the following.

One of the things than led to the downfall of the auto industry was the advancement of the concept of Moving The Iron above all else, especially quality.

Re the problems you are having with your new I Phone, I don't have an old fashioned cell phone, let along a "smart" phone of any brand or type, the above mentioned concept may have wormed its' way into Apple, with their chief concern having become moving product, or their particular type of "iron". Just a guess on my part.

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